Tracy McQuilkin
Data acquisition and cleansing in the process of rebate settlement can be a challenge. Each day in the Settlement Department here at Answers Systems, we work with thousands upon thousands of fields of data. The data we capture is only as good as the data we receive. Many times in the course of data acquisition, we get partial or illegible information. We do our best to cleanse it and capture it, but there are times when we run into roadblocks.
Sometimes during the rebate settlement process, we have to place a claim on “pending” status or “on hold” to get the missing information that is holding up rebate settlement. This interruption in the flow of a claim will almost guarantee a deduction.
So what is the answer to more efficient data acquisition and rebate settlement? One key is for contract creators and approvers to ensure the trade-spending contract is set up accurately and completely before it’s delivered to the customer. Our ContractPro users have useful templates and tools to make it much easier to ensure accuracy, but it is always important to carefully review contact information, SKUs, etc., before communicating the agreement. Other challenges, such as illegible proof of performance, are being met through our Eclaim initiatives with operators and distributors.
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rebate settlement,
data acquisition,
trade spending