Posted by Tracy McQuilkin
E-claims are claims that come in an electronic format to Answers Systems and can be loaded into our processing system behind the scenes. This is a completely paperless process that eliminates the need for printed claims and manual claim entry.
The benefits of the Eclaimsm process are two-fold. Naturally, as members of the global business community, we have a certain responsibility to contribute to the preservation of our environment. By introducing and encouraging clients to use this greener, more accurate process, we reduce the amount of paper needed for the claims process. And when you’re processing more than 400,000 claims per year, this is a significant opportunity! Secondly, the Eclaim process eliminates human intervention when it comes to keying in line items. By eliminating manual entries, you eliminate the chance of erroneous entries. Also, when an Eclaim is processed in our system, typically every line will clear on the claims and the claim will move straight to the review and approval process. This bypasses multiple days of work within verification, which is required for a paper claim. E-claims are not only quicker to process through our system but the data captured is more accurate because it is loaded systematically from the original file. Normally, a verifier manually inputs all of the lines of data and then the claim is processed. If there is an issue with data on an Eclaim, the verifier is responsible for setting up the missing cross references from the Eclaim data. A bonus of Eclaim is that Eclaim data includes unit level detail which allows more detailed reporting.
So, in a nutshell, why are E-claims with Answers Systems better than paper claims? Less room for error, more information, quicker processing, and more accurate data. Priceless!!!