August 2009 Entries

The Missing Piece

Have you ever built a puzzle only to get to the end and find that you are missing a piece? Sure, you can tell what the final picture is supposed to be, but it just isn’t complete. The same holds true as a foodservice operator or hospitality group. Your organization has worked to build a strong, profitable company but if you do not have an accurate rebate, compliance and performance tracking system in place you are missing a piece to your organization’s puzzle. Not to mention, a very profita

posted @ Monday, August 31, 2009 3:21 PM | Feedback (0)

Great Trade Promotion Management Takes Discipline

Lately I have been re-reading parts of Jim Collins' Good To Great, a book based on research into how good companies transform themselves into great organizations. Among the many interesting points/revelations in the book, Jim Collins describes how great companies have a culture of discipline while merely "good" companies often have a disciplinarian culture. The difference between the two is this: A culture of discipline is made up of self-disciplined people who engage in disciplined thinkin

posted @ Friday, August 28, 2009 3:28 PM | Feedback (0)

Diving into Social Media

Posted by Stacy Jackson A week or so ago I blogged about taking our ValuTrak® service to the Facebook users of the Restaurant City game.  We did it!  Well, we didn't actually create a simulated version of our ValuTrak® compliance management solution for Facebook, but we did set up our own Facebook page. Our Facebook site will serve as another avenue for you to engage with us, learn more about our solutions and services, and meet and greet some of the great people who work at Answers Systems.  We hope you will take advantage of one of the many ways we reach...

posted @ Thursday, August 27, 2009 4:39 PM | Feedback (0)

Advice to Facebook Restaurateurs in Restaurant City

Posted by Stacy Jackson While reviewing the various tweets from the Tweeps we are following on Twitter (that's a tongue twister!), I saw a link to an interesting story about foodservice on Facebook. No - I'm not talking about online menus or even online ordering. I'm referring to the game called Restaurant City on Facebook. According to a recent Los Angeles Times article, "Virtual cooking is a hit on Facebook," it sounds like foodservice has become an addictive new game. People can hav

posted @ Wednesday, August 19, 2009 3:19 PM | Feedback (0)

Sodexo-ITN Contract Management Initiative

It still amazes me every day how complicated this foodservice industry is. When people ask me what I do, they listen to my answer and say things like “wow, I never realized there was a need for that.” Once you find yourself in this industry, you never leave. It sucks you in. You find yourself sitting at a restaurant table with friends looking at the back of sugar packets just to see who the distributor is. I’ve been in “the industry” now for 16 years and every time I think I have it figure

posted @ Wednesday, August 12, 2009 8:27 AM | Feedback (0)

Foodservice Problem Solving Frameworks Part III - What to Do With the Data

by Greg Hilton In this series on problem solving frameworks we are taking a look at solving problems using methods learned from the book, The McKinsey Way by Ethan M. Rasiel. If you are checking in from the original post, “The McKinsey Way” is a peek into the problem-solving framework used by one of the world’s most successful business strategy-consulting firms, McKinsey & Company. This is the last of the three part series and speaks to, “what to do with the data you capture.”

posted @ Monday, August 10, 2009 1:46 PM | Feedback (0)